// IT services
Solutions
// partners
UCaaS
Enterprises are replacing traditional PBXs with Unified Communications as a Service (UCaaS) at an incredible pace. UCaaS is feature-rich and easier to manage, using a delivery model where service providers offer collaboration tools and bill monthly providing flexibility and scalability for enterprise growth.
UCaaS benefits: No hardware costs, remote functionality, create users in seconds, web-based portal and control.
// partners
CCaaS
To put it simply, a contact centre is the primary means by which a company interacts with its customers. Contact Centre as a Service (CCaaS) solutions provide a customer experience beyond only voice calls, adopting digital channels like chat and SMS to expand with customer preferences. CCaaS technology enables businesses with on-demand scalability, global reach, and easy integrations to route customers to the appropriate agent as quickly and efficiently as possible.
CCaaS benefits: No hardware costs, built in HA and DR, remote functionality, web-based portal and control.
// partners
Cybersecurity
Security is more critical now than ever. With demand on the rise and accelerating quickly, businesses should be building a security framework that is positioned to guide you on the full breadth of processes and risk management for an ever-changing threat landscape.
Develop a plan now to prevent data breaches and malicious attacks before they reach a critical and costly situation.
// partners
SD-Wan
Connect enterprises to the rest of the world with global technology solutions such as DIA, broadband, layer 2, dark fibre, wireless, fixed wireless, TEM, mobility, and IoT. Whether you’re looking for cost savings, upgraded technology, or increased speeds, selecting the right connectivity service providers will provide efficiency and flexibility as your business evolves.
As businesses migrate to the cloud, it is essential to roll out an SD-Wan solution that increases application performance, and provides real time analytics of the network.
// partners
Colocation
Pentima have access to over 1,600 data centres globally and can help find the perfect solution for our clients, whether that is based on location, rackspace, power, or specific technical requirements such as methods of connecting to a cloud environment.
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